Important information.

The information on this website is provided for general educational and informational purposes only. It is not medical or mental health advice, and it is not a substitute for care from a licensed professional.

This website does not create a therapeutic relationship. Viewing this site, reading its content, or sending a message through it does not, by itself, establish a counselor-client or therapeutic relationship between you and McKaley Jackson or Telos Counseling. That relationship begins only after we have met, completed an intake, and signed a written agreement to work together.

This is not an emergency service. I am a solo private practitioner. This website, my phone, and my voicemail are not monitored for emergencies, and I cannot respond immediately. If you are experiencing a mental health emergency, please use the crisis resources at the top of this page (988 or 911) rather than waiting for a reply.

Every person and situation is unique. Outcomes from counseling vary from person to person, and nothing on this site should be read as a promise or guarantee of any particular result.

Your privacy matters to me. This policy explains the limited information this website collects and how it is used.

Information you provide. When you use the contact form, you may share your name, email address, phone number, and a short message. I use this only to respond to you and, if we decide to move forward, to schedule a consultation.

How it is used and shared. I do not sell, rent, or trade your information. I will not share it with third parties except as needed to respond to you, or as required by law.

A note about security. Email and website forms are not fully secure or encrypted, and they should not be considered confidential. Please don’t share sensitive personal or health details through this website. Once we begin working together, I use a HIPAA-compliant system for clinical communication and records.

Your choices. You may ask me to update or delete information you’ve sent through this site at any time by emailing mckaley@teloscounseling.org.

This website does not sell your data to advertisers. If basic, anonymous analytics are ever used to understand site traffic, they do not collect identifying clinical information.

By accessing or using this website, you agree to these terms. If you do not agree, please don’t use the site.

Informational use only. The content here is general information. It does not establish a therapeutic relationship and is not a substitute for professional advice or treatment (see the Website disclaimer above).

Intellectual property. The text, images, and brand marks on this site belong to Telos Counseling and McKaley Jackson, and may not be copied or reused without permission.

Outside links. This site may link to other resources for convenience. I am not responsible for the content, accuracy, or practices of websites I don’t control.

Limitation of liability. This website is provided on an “as is” basis. To the fullest extent allowed by law, McKaley Jackson and Telos Counseling are not liable for any loss or harm arising from your use of this site or your reliance on its content.

Governing law. These terms are governed by the laws of the State of Texas.

Under the federal No Surprises Act, you have the right to a Good Faith Estimate of the expected cost of services if you are uninsured, or if you have insurance but choose not to use it (self-pay).

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services, including counseling. Sessions at Telos Counseling are $140 each. You may ask me for a Good Faith Estimate in writing before you schedule, or at any point during our work together.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may be able to dispute it. Be sure to keep a copy of your estimate.

For questions or more information, visit cms.gov/nosurprises or call 1-800-985-3059.

McKaley Jackson is a Licensed Professional Counselor (LPC) in the State of Texas, License #89026. I practice in accordance with the American Counseling Association (ACA) Code of Ethics and the rules of the Texas Behavioral Health Executive Council.

Counseling in Texas is regulated by the Texas Behavioral Health Executive Council and the Texas State Board of Examiners of Professional Counselors. If you ever have a concern or complaint about counseling services, you may contact them at bhec.texas.gov.

These policies are provided for general information and may be updated from time to time. The version posted here is current as of the effective date above.